I’ll say it without anaesthetic: you probably have one store too many. Maybe two. And this isn’t me fishing for outrage on LinkedIn. It’s what Inditex’s numbers said on 9 September: €19.755 billion in first-half sales, up 7.6%, from 5,444 stores. That’s 84 fewer than a year earlier. While half the industry still measures success in grand openings, the group that turned store design into its main advertising channel keeps proving the opposite: square metres aren’t something you collect. They’re something you earn.
Zara, the crown jewel, has 47 fewer stores than twelve months ago. Lefties, the group’s budget banner, added 13. And still net profit rose 6.8%, to €2.98 billion. Read that again. Closing isn’t failing. Failing is opening on autopilot and keeping zombie stores alive out of pride.
So let’s talk about the thing nobody wants to raise in an expansion meeting: how much money you lose every month on stores that mostly exist so the store locator on your website has more dots.
The numbers your head of expansion doesn’t want to read
Fewer doors, more cash
The data leaves little room for spin. According to the breakdown Merca2 published on 20 September, every banner in the group except Lefties now runs fewer stores than a year ago: Pull&Bear down 12, Oysho down 13, Massimo Dutti down 9, Bershka down 7. Yet Oysho grew 21.3%, Stradivarius 18.5% and Bershka 16.7%. The company sums it up with surgical calm: store optimisation continues, and it expects it to drive further productivity gains.
Productivity. Not presence, not coverage, not «being everywhere». Productivity per square metre.
Not a blip. A method
This didn’t start yesterday. Back in December 2023, Infobae counted 1,475 stores closed by the group since the pandemic, while sales were €6 billion above pre-Covid levels. And in March, Modaes explained how the big operators shut hundreds of small units in 2020 and 2021 to pour investment into large-format flagships built on architecture, technology and design. Fewer stores, bigger ambition. That’s the new logic, and it has been staring us in the face for five years.

Store design: you earn the square metre, you don’t hoard it
Here’s the part that matters to every retailer, whether you run five thousand stores or one. A store is not a pin on a map. It’s a media channel that pays rent. And like any media channel, it either has an audience and a message, or it’s a fixed cost with a shop window.
The zombie store
We all know one. Decent unit, decent street, a store layout inherited from ten years ago, a planogram nobody reviews, a window changed when the calendar says so rather than when it’s needed. It takes just enough to stop anyone daring to close it. And «just enough», in retail, usually means losing money slowly. The worst part isn’t even its P&L. It’s what it says about your brand to everyone who walks past.
The store that works for a living
The flip side is the store that behaves like a flagship even at eighty square metres. It has a designed customer journey, hot zones that actually get used, a window display that gets more people through the door, and a team that knows which store KPIs to check on Monday morning. It doesn’t need to be huge. It needs every metre to have a job.





